Recoup outstanding Mynd credit when purchasing Villa Floriani online
IMPORTANT MESSAGE FROM VILLA FLORIANI TO ALL MYND CLIENTS WITH CREDIT ON THEIR MYND GIFT CARDS
We were, like you, devastated by the sudden closure of Mynd Spa & Salon (formerly The Red Door). The company was the major stockist of Villa Floriani luxury skincare products in the United States.
As Mynd and Villa Floriani are wholly separate businesses, we are unable to refund money owed on Mynd Gift Cards. However, we would like to help you out through a unique Discount Scheme. It enables you to use the value remaining on your Mynd Card to secure a 50% reduction on all Villa Floriani products purchased via our online store.
To learn more, please read the steps below and then reach out by Chat, Email, or Phone.
IMPORTANT REMINDER. Villa Floriani is an independent, family-owned luxury skincare business from Italy. Its only link with Mynd is that for many years the company used our products in its treatment rooms.
Villa Floriani is not reimbursing outstanding credit owed on Gift Cards issued by Mynd. What we are doing is offering a 50% discount to Villa Floriani customers who hold Mynd cards that still have credit on them.
We do hope our offer will go some way to help in difficult circumstances.
To learn more, please get in touch.
Sincerely,
Team Floriani
HOW IT WORKS - step 1
Take a photo of your Mynd Gift Card
Send us a photo showing the balance remaining on your Gift Card (voucher or receipt) to support@villafloriani.com or on our live chat.
HOW IT WORKS - Step 2
Email the photo to us at support@villafloriani.com or send it via our live chat
Our Validation Team aims to review within 24 hours and respond with information on how the scheme works.
How it works - step 3
We send you an email containing your own, unique Coupon Code
The Coupon Code is for use when you check out your Villa Floriani purchases. It is valid for 12 months and can be used over multiple orders.
The email also enables you to set up a Villa Floriani account and password.
HOW IT WORKS - STEP 4
Start discount shopping!
Log into your Villa Floriani account and choose from our many luxury skincare products.
When you check out, enter your Villa Floriani Coupon Code and you’ll automatically receive a 50% discount – 50-cents off for every $1.00 owing on your Mynd Gift Card.
STILL NOT SURE HOW IT WORKS?
Enter our live chat
Speak directly with the Villa Floriani support team and find out how to claim your discount relative to the credit owing on your Mynd (Red Door) Gift Card.
Email Support
Reach Us
By Phone
Want to speak to a Villa Floriani representative? Reach us by phone for extra support regarding how to redeem the value of your Mynd Gift Card.
Call us today on +1 (315) 809-5997. Ext. 800